Our services

Resourcing & Talent Management

Do you need to recruit the best talent? Have you lost great people to your competition? We’ll ensure you attract, develop and retain the right talent to deliver growth for your business. We have delivered talent programmes for some of the UK’s biggest companies, increasing talent retention by over 50%.

Learning & Development

Is training having a positive impact on your bottom line? Are your employees delivering value for your business? If not, talk to us. We can transform learning and development. With over 20 years’ experience, we are experts in this space and whatever your challenge, we’ll ensure investment in your people has real commercial impact.

Leadership & High Performing Teams

Leaders drive business growth by inspiring, engaging and enabling people throughout the business to create value for customers. We unlock leaders’ potential through coaching and development and create high performing teams through team facilitation and coaching. With expertise in Myers Briggs, 360, OPQ amongst others, we can transform your business.

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What else do we provide?

Accreditations & Funding

Investors in People (IiP) accreditation is recognised across the world as a mark of excellence. If you want to embed best practice, recognise your achievements and show you value your people, let us ensure you meet the standard. We can also help access government funding and grants, if eligible, for recruiting apprentices in England and Wales.

Offshore transformation

Are you getting the best value and service from your offshore resources or suppliers? With significant experience setting up and transforming offshore call centres, we’ll ensure your offshore teams deliver value for your customers and your business.

Product Launches

Equipping your people with the right skills and customer focus enables businesses to capitalise on new product launches and achieve better results faster. Our MD was responsible for ensuring 7000 people globally were ready for product launches at BT, including the hugely successful, award winning BT Sport and most recently BT Mobile and brings this expertise to Optim Consulting clients.

More info on our services

With over 20 years’ experience across the range of HR specialisms it’s not possible to provide an exhaustive list of all of our services and we believe we are well placed to help you with pretty much any people challenge.  We would love to talk to you, so please do give us a call to discuss how we can help you transform your business.

Do you want to…

Take some time and meet Alison Munn?

...or maybe see some Facts about us?

Managing Director

Optim Consulting specialises in helping businesses grow their people and organisation capability to deliver value to your customers and growth for the business.   Services range from transforming resourcing strategies through to developing and retaining talent in organisations. Expertise comes from many years working in both blue chip FTSE 100 companies and globally recognised consulting firms and is always focused on creating commercial value.

If your business is undertaking a transformation, growing, in a crisis or needs an experienced pair of hands to deliver results fast Optim Consulting can transform your business through your people.

What people say

Optim Consulting have helped me transform my business in the leisure retailing sector. We had ambitious growth plans across the UK & Middle East and would not have achieved them without Optim’s guidance and support. Alison worked with me personally to create an operating model, resourcing plan and training strategy which enabled us to scale up quickly and even improving the personalised customer experience my business prides itself on.

Joanne Oldham Managing Director, English Classic Picnics

Through her considerable experience of leading major leadership and organisational health programmes Alison has delivered considerably impact on our bottom line. She is really easy to do business with, demonstrates fantastic stakeholder management and is always looking to develop the skills of her team.
Alison has great commercial acumen, an ability to drive change and naturally influences and guides the senior leadership team. A great team player, I fully endorse Alison’s work.

Mike Clement Head of Accreditation, BT plc

Alison worked with MD’s and Directors across BT to define and deliver our learning strategy and skills agenda. She led the sales induction transformation programme which delivered a £1.2m business benefit through reducing attrition by 22%, reducing training durations by 10 days and decreasing the time to competence by 19 to 8 weeks. She is the consummate professional, always delivers what she says she will and I have no hesitation recommending her services in this area to others.

SJ Henly HR Director, BT Consumer

Alison from Optim Consulting is an inspirational coach. She has coached and mentored me, providing guidance and challenge to grow my career and the business. She has helped me achieve my goals and ambitions and I would not have achieved the success I have today without her support.

Smitha Massey Head of Operational Capability, BT Consumer


Where we have worked


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